Frequently Asked Questions

Q. How can I check on my order or inquire in regards to an item?

A. Email us at help@solidrockstoneworks.com.

Q. What are your products made of?

A. Our products are made of the highest quality cast stone- Expertly poured- 100% cast stone.

Q. How are the items shipped?

A. Our items are packed with the upmost care by our packaging team. Each item 150lbs and under is shipped via UPS, FedEx, or USPS- ground. For larger items they are shipped Freight … All of which are shipped right to your door for convenience.

Q. How much is shipping?

A. Free shipping to all 48 states (excluding Alaska & Hawaii). Please contact us directly to get a shipping quote for delivery to any other region.

Q. My item was damaged in transit.

A. Please call us directly at 706-540-6678 or email us help@solidrockstoneworks.com.

Q. Can I order replacement parts for fountains, birdbaths, etc.?

A. Yes, We do offer individual pieces, pumps, parts, etc. Please contact us via email- help@solidrockstoneworks.com.